Who reads the letters sent to this ministry?
The speaker and Iris personally read every letter sent to the ministry. They do not delegate this to a staff member; they read the letters themselves. They hope the ministry never grows too large to read each letter, and they value mail time.
Les explains that he reads every letter and then hands them over to Iris, who also reads them. He stresses that when someone writes to the ministry, it is not just a staff member reading the mail; rather, he and Iris read it themselves. He says they live for their mail time and hopes they never get so big that they cannot read every single letter. Iris also hopes they never reach a place where they cannot know these people and talk to them on the phone, because they enjoy the phone calls and letters.