What happens to a business with too much inventory or bare shelves?
A business with excessive inventory, so cluttered it cannot locate goods, will not remain in business very long. Likewise, a business with bare shelves that must tell customers it lacks items and will order them will also not stay in business very long. Temperate balance is required.
Les explains that the same temperate principle applies in business. If a man is covered up with inventory and does not even know where things are, he won't be in business very long. On the other hand, if his shelves are bare and he tells a customer he hasn't got the item but will order it for him, he also is not going to be in business very long. The point is to maintain a middle balance, not going clear off to the right or left.